According to FERPA, if Sarah's parents pursue the matter further, they can request...

• A. That a note documenting their dispute with the record be placed in Sarah's file
• B. That the school holds a formal hearing on the matter
• C. That the school redacts the disputed portions of the record
• D. That the school provides a free external review of the record

Answer: (B)

Under FERPA, when parents believe a student’s record contains inaccurate or misleading information, they have the right to request an amendment. If the school refuses to amend, FERPA requires that the parents be offered a formal hearing to challenge the information in the record. This hearing provides a structured opportunity to present evidence and have the record reviewed with the possibility of an amendment or removal of the contested information. The other options aren’t the standard remedies FERPA guarantees: a note in the file isn’t the formal remedy, redacting disputed portions isn’t the required action, and external review isn’t part of the FERPA process.